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Question

Does anyone from Box visit here?

  • May 23, 2025
  • 1 reply
  • 9 views

Forum|alt.badge.img

Does support respond to any of these concerns?

Your product is becoming non-viable.

 

Nice reporting form, but I'm a little confused why under topic you have a deprecated option, Platform and developer forum(deprecated)? Just asking!

1 reply

Forum|alt.badge.img

Hi,

Welcome to the Box Community!

I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

The Platform and Developer forum was changed to forum.box.com.