Several of our team members are receiving the following error message: "Couldn't save latest changes. To avoid losing the highlighted changes, copy and paste them into the document in a new tab." Yet when we do, it continues to repeat the same message and never saves the updates.
Question
Documents Not Saving/ Requiring Copies
Hi Tammy,
Welcome to Box Community and glad to assist!
Can you verify your permission in the affected file? Also, it would be helpful if you could attach a screenshot of this error to get a closer look.
We'll await for your reply!
I have edit permissions I believe and been updating this doc on a weekly basis for some time. You can see in the screenshots that as I make changes it is saying "saved" then randomly it will come up and give the couldn't save message. So it may be within minutes of making changes to a doc or within a much longer period of time (which is frustrating to lose everything).
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