I uploaded a document to Box. I can see it in my mother's Box account, but it is no longer visible in mine. I created & uploaded the document, why can't I see it in my view?
Question
Document missing
Hi Shannon,
Welcome to the Box Community!
Can you confirm if you are still a collaborator in the folder where you upload this document?
If a collaborative folder that you do not own is missing from your Box account, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them reinvite you to that folder again.
Hope that helps!
Best,
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