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Question

Distributred Reporting folders got deleted

  • May 22, 2025
  • 1 reply
  • 12 views

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Hi.

A colleague of mine finished last day on 17th Feb 2021 and we forgot to change the ownership of the folders she owned. Now IT have deleted her account and I have lost everything!. How can I retrieve them. Can someone help me with the process.

1 reply

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Hi Neethipudi,

Welcome to the Box Community!

If you need to retrieve collaborative contents owned by a deleted user, you would need to inform the Box admin who deleted this user and they would have to submit a support ticket requesting to recover the account and the contents deleted with it.

Thanks for your participation in the forum!

Best,