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Question

Distribute Recurring File via Email while Retaining Existing Files

  • May 23, 2025
  • 1 reply
  • 65 views
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We have a recurring file that is created and sent to a folder via email.  Are there any automatic conflict resolution options (e.g. append a timestamp) to ensure that we do not lose existing files with the same name?  Thank you!

    1 reply

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    Hi Dion, 

    Welcome to Box Community and glad to help! 

    You may want to consider upgrading your Box account to utilize our Version History as Box overwrites a file and and updates the version each time you:

    • edit the file using an online editor, such as Box Edit, Microsoft Office Online, or the Google editing suite)
    • edit the file within your Box Sync or Box Drive folder
    • use the Upload New Version button on the Web app
    • upload a file into a folder that has an existing file with the exact same name in it on the Box Web app.

    Hope it helps! 

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