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Question

Disk usage is incorrect

  • May 23, 2025
  • 1 reply
  • 54 views
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My storage is full, which is incorrect.

I tried deleting files, and it's still not correct or corrected.

    1 reply

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    Hi Martin, 

    Welcome to Box Community and glad to assist with your storage issue. 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

    Hope it helps! 

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