Skip to main content
Question

Disk space is not reclaimed

  • May 27, 2025
  • 1 reply
  • 69 views
  • Translate All
Forum|alt.badge.img

I have a disk space filled up and now I removed a lot of files, but the disk space is not reclaimed. I found the blogs that Box.com Support team can run a script to reclaim it. Could you do that for my account? 

    1 reply

    Forum|alt.badge.img

    Hi Sunghwan, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Translate
    Terms of ServiceAccessibility statement