I have a disk space filled up and now I removed a lot of files, but the disk space is not reclaimed. I found the blogs that Box.com Support team can run a script to reclaim it. Could you do that for my account?
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Hi Sunghwan,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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