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Question

Disk space

  • May 21, 2026
  • 1 reply
  • 12 views

  • New Participant

Hello
My server sync is stuck. (Cloud Sync Synology)

It seems my account (unlimited disk space) is limited!

Can you do anything about it?
Thanks
Francois Xavier

1 reply

Rona Box
  • Community Manager
  • May 21, 2026

Hi ​@Fxa

Welcome to Box Community, and we’re glad to help investigate regarding storage space. 

 

We will also be needing more information from you. In this case, allow me to submit a support ticket. Please keep an eye out and a member from the Box Product Support team will reach out to you shortly. 

 

Thanks for posting, and we hope to sort this out soon!