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Question

disc is full

  • October 16, 2025
  • 1 reply
  • 109 views

Hi my Box drive says its full even though it is not full. Because of that, I can’t move, delete, add any file from and to it. I tried to delete files in Box.com clouds for that, but the bin was not able to be cleaned up because of “other operation” on these file that I don’t know. 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • October 16, 2025

    Hi ​@juhyung, 

    Welcome to Box Community, and we’re glad to assist! 

    Allow me to create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

     

    Thanks for posting, and we hope to get this sorted out very soon.

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