Hi, my coworker needs to disable the 2FA settings in her account so that she can log in to access the shared files urgently. Can you please assist urgently.
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Hi Ping Ping,
Welcome to Box Community and glad to assist!
This is a login issue and please have the affected user to contact Box Support and open her ticket.
Thanks for posting!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.