Hi, my coworker needs to disable the 2FA settings in her account so that she can log in to access the shared files urgently. Can you please assist urgently.
Hi Ping Ping,
Welcome to Box Community and glad to assist!
This is a login issue and please have the affected user to contact Box Support and open her ticket.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.