Question

Disable MFA from my account

I had to reset my phone yesterday and lost my box.com's MFA. Can it be disabled on my account, please?

Hi there,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

All the Best,

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