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Question

disable 2 factor authentication

  • May 23, 2025
  • 0 replies
  • 12 views

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I'm an individual member, and I have two accounts with different email address.

I haven't been able to log into one of my accounts after replacing my mobile phone. When I try to log in, a window popping up and it says that 6-digits code was sent to an authenticator APP which I don't have in my new mobile.
I would like you to disable 2FA of the above-mentioned account.

I'm logging into with my other account and writing this.

Hope to hear from you soon.
Thank you.

Best regards,
Manami

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