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Question

Direct shared link works for users outside org, but embed with same link fails with 401

  • May 22, 2025
  • 1 reply
  • 16 views

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My shared links ("People with the link  Can view and download") are working when accessed directly by someone without a box account or who is not part of our organization, but when I embed the link on our site and try to access it as a non-box/non-org user, the embed fails with a 401. Why does the link work but not the embed (same embed works for a box user so the embed is structured correctly).

1 reply

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Hi @jk2189. Can you clarify for me what you mean with "embed the link on our site". Do you mean the "embed widget" functionality?