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Question

Direct Link

  • May 27, 2025
  • 1 reply
  • 31 views

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Hello Box team,

I would like to know which account should I contract in order to be able to have acces to direct links for my files as I need to share them with a third party company that will be downloading them automatically on a daily basis.

Personal Pro? Starter? Business? Business Plus?

I currently have a personal free account and the link it generates doesnt work because it makes you go through the app.

Thanks a lot!

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi there,

Welcome to the Box Community and thanks for your post in the forum!

Direct link is a premium feature, so it's available to all paying accounts including Personal Pro, Business, Etc. Users can find the direct link when they open a shared link and click "Link Settings". Box displays here some a list of link settings.

Hope that helps!

Best, 

France