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Question

Desktop sync

  • May 27, 2025
  • 6 replies
  • 95 views

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Hi, My box.com folders doesn't match my desktop box. There is folder on my box.com which doesn't appear  on my iMac? Can someone help me to sync my box.com to my desktop box. Thanks

6 replies

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  • 34746 replies
  • May 27, 2025

Same happens on windows.

Box area having serious problems or want all clients to pay well for whatever use.


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  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Siavosh, 

Welcome to Box Community and glad to help! 

To get a closer look, what is your current Box version and your Operating System? 

We'd love to further assist! 


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  • 34746 replies
  • May 27, 2025

the OS level is: Ventura 13.4.1  but I don't know how to get you Box version on my Mac Thanks


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  • 34746 replies
  • May 27, 2025

I can't get my box files onto Macbook Air Ventura 13.4.1 . Can you help? Only a few folders and files show up on desktop.

 


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  • 34746 replies
  • May 27, 2025

I am having the same issue. Has anyone received a resolution for this?

 


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  • 34746 replies
  • May 27, 2025

the last person was Rona about 2 months ago, it seem box tech support are not monitoring this chat channel?