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Question

Desktop sync

  • May 27, 2025
  • 6 replies
  • 113 views
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Hi, My box.com folders doesn't match my desktop box. There is folder on my box.com which doesn't appear  on my iMac? Can someone help me to sync my box.com to my desktop box. Thanks

    DonHammons

    6 replies

    C
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    Same happens on windows.

    Box area having serious problems or want all clients to pay well for whatever use.

    C
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    Hi Siavosh, 

    Welcome to Box Community and glad to help! 

    To get a closer look, what is your current Box version and your Operating System? 

    We'd love to further assist! 

    C
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    the OS level is: Ventura 13.4.1  but I don't know how to get you Box version on my Mac Thanks

    C
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    I can't get my box files onto Macbook Air Ventura 13.4.1 . Can you help? Only a few folders and files show up on desktop.

     

    C
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    I am having the same issue. Has anyone received a resolution for this?

     

    C
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    the last person was Rona about 2 months ago, it seem box tech support are not monitoring this chat channel?

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