Skip to main content
Question

Desktop search on Mac returns useless results

  • May 22, 2025
  • 1 reply
  • 6 views

Forum|alt.badge.img

When I search via the Spotlight-style UI on my Mac with very specific terms, I get a long list of docs and folders that only partially match, but not the file that matches exactly.

I just started using Box on this company account and I only have a handful of files, but Box is returning a long list of other people's files. That's fine, but why can't I see my file that matches my search terms.

In case it's relevant, the file I'm searching for is a Google Slide deck that I added to Box via the Google Workspace add-on. I can see it on the web UI and in the Box network drive on my local machine, but the search ignores it.

Related: It sure would be nice if I could set some parameters on what the Box search input returned.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community!

This issue should be best address by our Product Support. I have created a ticket for you and kindly check your email for updates.

Thanks!