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Question

Desktop App not Syncing

  • May 23, 2025
  • 1 reply
  • 22 views

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My files have stopped syncing on the desktop app. However, I can manually add the files to the web interface but that is untenable. What do I need to do to get the files to sync?

1 reply

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Hi Daniel, 

Welcome to Box Community and glad to help! 

Can we start by confirming your Box version and Operating System? 

We'd love to further assist!