Hi Carles, 

Welcome to the Box Community, I'm happy to help!

Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated!

Gracias por tu inestimable esfuerzo por responderme y ayudarme dándome la opción de traducir con google lo que podrías haber hecho sin la necesidad de mensajes dobles que ahora tenemos

Thank you for your invaluable effort to respond and help me by giving me the option to translate with google what you could have done without the need for double messages that we now have

hi, I have the same problem . how I resolve it?