I want my account's available storage to be normal
Question
Deleting files does not reduce available storage
Hi Kazuki,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
Translate
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.