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Question

Deleting files does not change my available space

  • May 27, 2025
  • 1 reply
  • 16 views

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In Box support it claims "Items in your trash do not count towards total storage allocations."

Yesterday, I deleted a large number of files. Today, the available space is the same as before I deleted the files?????

1 reply

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Hi John, 

Welcome to Box Community! 

To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!