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Deleting an Accout

  • March 6, 2026
  • 1 reply
  • 79 views
J

How do I delete my account? 

Best answer by Rona Box

Hi ​@Jsdemille, 

Welcome to Box Community, and we’ll assist with your account deletion. 

Before you go and delete your Box account, please be informed that the email address used for the free account cannot be used in any Box account until 120 days after account deletion.

 

 

  1. Click your account avatar in the upper right, and then select Account Settings.
    Delete Personal Profile Menu.png
  2. In the Account Details section, click Permanently Delete Account.
    Delete Personal Account Settings.png
  3. Click Okay to confirm and complete the process.
    Delete Personal Settings Modal.png

Deletion will not happen immediately, please allow time for the system to process the request.

 

Hope it helps!

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Answer
    • March 9, 2026

    Hi ​@Jsdemille, 

    Welcome to Box Community, and we’ll assist with your account deletion. 

    Before you go and delete your Box account, please be informed that the email address used for the free account cannot be used in any Box account until 120 days after account deletion.

     

     

    1. Click your account avatar in the upper right, and then select Account Settings.
      Delete Personal Profile Menu.png
    2. In the Account Details section, click Permanently Delete Account.
      Delete Personal Account Settings.png
    3. Click Okay to confirm and complete the process.
      Delete Personal Settings Modal.png

    Deletion will not happen immediately, please allow time for the system to process the request.

     

    Hope it helps!

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