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I'm using the free personal plan. I deleted unused files and folders, but  I cannot free up space. Please tell me how to resolve.


Hi Asami,

 

Welcome to Box Community and glad to help! 


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. 


In the future, if you experience storage inaccuracies, please let us know in this forum. 


Thanks for posting!

I have checked it.Thank you.

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