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Question

Deleted unused files and folders, but I cannot free up space.

  • May 27, 2025
  • 2 replies
  • 12 views
C
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I'm using the free personal plan. I deleted unused files and folders, but  I cannot free up space. Please tell me how to resolve.

    2 replies

    C
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    Hi Asami,
     
    Welcome to Box Community and glad to help! 

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. 

    In the future, if you experience storage inaccuracies, please let us know in this forum. 

    Thanks for posting!

    C
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    I have checked it.Thank you.

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