I'm using the free personal plan. I deleted unused files and folders, but I cannot free up space. Please tell me how to resolve.
Hi Asami,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience storage inaccuracies, please let us know in this forum.
Thanks for posting!
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