Hello
I keep getting the message 'this shared file or folder link has been removed or is unavailable to you'. Would someone please help fix this as it is definitely still working
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Hi Tala,
Welcome to Box community!
Here are some troubleshooting steps to try:
1. Make sure that the browser is up to date
2. Clear the browsing history or use a different browser
3. Temporary disable plugins/extensions, firewall, and VPN
4. Check if your firewall is configured for Box apps
5. Try to connect to a different network
6. Reach out to the owner of the link and request for a new shared link and make sure the link is set to "people with the link"
I trust that the above steps will do the trick. Thanks for posting!
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