Hello
I keep getting the message 'this shared file or folder link has been removed or is unavailable to you'. Would someone please help fix this as it is definitely still working
Hi Tala,
Welcome to Box community!
Here are some troubleshooting steps to try:
1. Make sure that the browser is up to date
2. Clear the browsing history or use a different browser
3. Temporary disable plugins/extensions, firewall, and VPN
4. Check if your firewall is configured for Box apps
5. Try to connect to a different network
6. Reach out to the owner of the link and request for a new shared link and make sure the link is set to "people with the link"
I trust that the above steps will do the trick. Thanks for posting!
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