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Question

Deleted old collaborators-ALL FILES LOST-HELP ASAP

  • May 23, 2025
  • 1 reply
  • 8 views

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I deleted an old email for a collaborator, all files in Household were deleted with it, how do I get them back. NEED HELP ADAP 

1 reply

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Hi Vicki, 

Welcome to the Box Community, I'm happy to help!

This would be something our support can look into so I went ahead and submitted a ticket on your behalf.

You should receive a confirmation email of the ticket I submitted for you, so please check your email for details and updates.

All the Best,