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Deleted Files, only Deleting for me

  • May 23, 2025
  • 1 reply
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I am working on a shared folder, when I am deleting files, other users are are still able to see those files. I am the only one having this syncing problem.  

    1 reply

    Forum|alt.badge.img

    Hi Matthew,

    Welcome to the Box Community! I'm happy to help.

    I understand that you are having issues with deleting files under a shared folder. I suggest that you check on this article from our Box Product Support page regarding permission levels set on the shared folder.

    https://support.box.com/hc/en-us/search?query=permission+level&referrerPageUrl=https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

    Best,

     

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