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Hi, one of the collborator deleted files and we are unable to see in Trash to restore, how can we retrieve. was unable to raise ticket. Need help

Hi Nidhinkrishnan, 


Welcome to Box Community and happy to assist!


As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.


At this rate, please get in touch with your internal helpdesk team for assistance.


Thanks for posting!


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