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Question

Deleted files needs to be restored

  • May 27, 2025
  • 1 reply
  • 8 views

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Hi, one of the collborator deleted files and we are unable to see in Trash to restore, how can we retrieve. was unable to raise ticket. Need help

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Nidhinkrishnan, 

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for assistance.

Thanks for posting!