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Question

Deleted files but not freeing up enough space again

  • May 23, 2025
  • 1 reply
  • 7 views

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Again I have deleted some of my files BOX, but still reported not freeing enough space. Suspect the issue is same as what been reported before

Appreciate if can look into this issue.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!