Skip to main content
Question

Deleted files but not freeing up enough space again

  • May 23, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

I have deleted some of my files BOX, but still reported not freeing enough space. Suspect the issue is same as what been reported before

Appreciate if can look into this issue.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and I'm here to help!

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!