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Question

DELETED FILES

  • May 23, 2025
  • 1 reply
  • 7 views

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Hi, Team! I unfortunately deleted files from trash bin, but I still need It. I would like your help to restore It. Please!

1 reply

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Hi there, 

Welcome to Box Community!

Unfortunately, the 14 day grace period to recover permanently deleted files does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan. I apologize. 

Reference: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash