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Question

Deleted file tracking and recovery

  • May 27, 2025
  • 1 reply
  • 13 views

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I received a report that files have been deleted by a user that is departing. User claims they did not delete files. I need a report that shows deleted files by user and the corresponding IP address to confirm. Also would like to recover files before the user is deleted from Box. Their status has been changed to viewer to limit access.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Michael, 

Welcome to Box Community! 

To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!