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Please check my account as i deleted all the files as it shows insufficient storage but after clearing all the files, storage showed as 9.6GB of 10 GB used. Kindly check and solve this issue

Hi Taro, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 


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