Hello,
I recently deleted all the files in my Box, and also deleted them from the Recycle Bin; however, it's still saying that I'm using 41,8 GB of storage. I've double checked and I have zero files on box, taking up 41,8 GB of storage. Can you solve this problem please?
Thank you.
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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