I read in the forum that you have to run a script in order to correct that. May I kindly ask you to do that.
Thank you.
Helge Schumi
Question
Deleted all files but it still shows 10.7 GB of 50 GB used
Hi Helge,
Welcome to Box Community and glad to assist with your storage issue.
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.