Hello,
just saw that my box is almost full (48/50 GB) so I deleted almost everything no needed at the moment. I should free up some space. I emptied recycle but still showing 48/50GB taken by files. Any ideas?
Question
Deleted ~40GB and no free space gained
Hi Jim,
Welcome to the Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thank you for posting!
Best,
Ann
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