When I set up my free account, I set it up to use my Google Sign-in as the login. However, I'm not able to login to my desktop app. Every time I open the desktop app and try to login, it takes me to the web to sign in on my Google account, but then once I sign in it doesn't take me back to the desktop app.
I've tried resetting my password, so I can sign in via the password... but I can't seem to get rid of the Google Account Sign-in option...
Hi there,
Welcome to Box Community and glad to help!
Can we confirm if you're also experiencing this error through box.com?
Also, what is the current version of your Box desktop application and your Operating System?
We'd love to further assist!
Everything works fine if I'm on box.com, it's only the desktop app that is not working. And I'm using Version 2.38.165 on Box desktop applictaion. My OS is Mac - Sonoma 14.3.
Thank you,
Braden
I am having this same issue! Did you get it resolved?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.