I just noticed that a folder within my Box account is owned by a terminated employee using their company email address which is no longer active. This account needs to be deleted from Box.com and all shared folders removed from collaboration. Posting here because I am unable to contact Box Support directly.
Question
Delete (free) account for terminated employee
Hi Verity,
Welcome to the Box Community! I'm happy to help.
Accounts can only be deactivated by logging in to the account itself under Account Settings. If you say that the email address is no longer active then this user might be unable to access the account anymore
You can also remove yourself from part of the collaboration by going to the folder itself.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.