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here is the screenshot.


tfv01J0KP6GGJHPFXJA75AHQVM8TN.pngwfq01J0KP6GGH8ETPAZB8J8KFPAVK.png

This is a common problem with box... They cant fix it permanently it seems. 


Dear Rona. The problem is still there. Could you help check? Longtime ago it happened once, when the technician ran a script at your side to resolve. Thx!


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