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Question

delete all the files in my box, clean the trash, still showing 4.6G used

  • May 27, 2025
  • 2 replies
  • 8 views

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here is the screenshot.

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2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

This is a common problem with box... They cant fix it permanently it seems. 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Dear Rona. The problem is still there. Could you help check? Longtime ago it happened once, when the technician ran a script at your side to resolve. Thx!