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Question

Delete all BOX content and reupload

  • July 4, 2025
  • 1 reply
  • 109 views
G

Good morning. Somehow while trying different ways to sync my content I ended up with 2 parallel sets of files with almost the same files in them. My intention is to select the one I want to keep, which seems to not be the one being synced now and empty everything else in my files and in the cloud. I would then reupload all those files. Can you please tell me how can I totally empty the content of the cloud and re-point the files to the ones in my system to start from 0? Thanks

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • July 5, 2025

    Hi ​@granbonobo, 

    Welcome to Box Community and we’d love to help regarding your sync query. 

     

    To guide you through the correct steps for syncing your Box content, we first need to confirm which version of the Box desktop application you're currently using.

     

    Right now, what is the version of your Box desktop application and your Operating System? 

     

    Thanks for posting, and we look forward to your reply! 

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