I'm getting an error that the external user I'm trying to share the folder with can't be added because they're 'deactivated'. This seems like a common issue but I haven't found any answers from Box support as to how to fix it.
Question
Deactivated User Erorr
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.