Deactivated user

Hi ​@Cedric Briantais, 

Welcome to Box Community, and we’re glad to address your concern regarding the deactivated user. 

At the moment, we're only able to offer full support in English.

We apologize for this limitation -- please contact us in this language if you need further assistance, also, can either use google translate or any third party translator you can use.

Thanks for posting, and we look forward to hear from you! 

Hello,

My various messages with the two email addresses concerned are not appearing. 
How can I send them to you?
I also tried sending them by private message, but had the same problem.

Thank you

Hi ​@Cedric Briantais, 

Thank you for getting in touch!

If you have concern regarding deactivated accounts. Let me open a case and a member from the Box Product Support team will reach out to you via email.

Please keep an eye out and we’ll be in touch. 

Thanks for posting!