Question

Deactivated User

I am trying to share a folder with a client but I keep getting an error message about them being a deactivated user. Can you help me with this?

Hi Betsy,

Welcome to Box Community!

It indicates that you have already collaborated with one of our team members. If you have additional queries please let us know in this forum.

Thanks for posting!

I am having the same issue for a collaborator in viewer mode. Can someone please help urgently?

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