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Deactivated accounts and deleted files...

  • May 27, 2025
  • 1 reply
  • 13 views

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Our staff is leaving and we deactivated their accounts, but it looks like some of the files in Box left with them.   Is there a way to get those back?? 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Eloise, 

Welcome to Box Community! 

To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!