Skip to main content
Question

Deactivated account

  • May 27, 2025
  • 1 reply
  • 34 views

Forum|alt.badge.img

My work account has been deactivated, with no notice, and the administrator is longer part of our organization.  What do I need to do to reactivate it?

<personal information redacted>

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Ann, 

Welcome to Box Community and glad to assist!

You may contact our Billing team to address your reactivation request. To do so, you can contact our Billing team through billing@box.com or open a new case through this link. 

Thanks for posting!