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Question

Deactivated account

  • May 23, 2025
  • 1 reply
  • 43 views

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My old Box account has been deactivated for some reason and the email associated with it <data redacted> is no longer an active account.  How do I reactivate my account?  Thank you.  David Bloom

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi David, 

Welcome to Box Community and glad to assist! 

Kindly contact our Billing team via billing@box.com to help address your concern with your deactivated account. Rest assured that a member of our team will get in touch shortly. 

Thanks for posting!