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Deactivated account

  • May 23, 2025
  • 1 reply
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My old Box account has been deactivated for some reason and the email associated with it <data redacted> is no longer an active account.  How do I reactivate my account?  Thank you.  David Bloom

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    Hi David, 

    Welcome to Box Community and glad to assist! 

    Kindly contact our Billing team via billing@box.com to help address your concern with your deactivated account. Rest assured that a member of our team will get in touch shortly. 

    Thanks for posting! 

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