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I can not save files to my box.  I get message that I am over the limit but when calculating I have almost 8GB storage left.  How do I fix the error?

I'm also facing this problem.


Hi Todd, 


Welcome to Box Community and glad to help! 


We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 


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