Hello,
Could you please reset my storage? I deleted all of my files but even after a week, my account is showing 45.7 GB used out of 50 GB.
Thank you!
RG
Question
Data Storage Reset
Hi RG,
Welcome to Box Community and glad to help!
We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.