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Question

Data Inconsistencies

  • May 22, 2025
  • 1 reply
  • 9 views

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I need to have my data inconsistency fixed on my account.  It is showing that I have used 95 gigs out of 100 gigs, but I don't have that many files.  Please fix as soon as possible, I have clients wanting to upload files.  Thank you.

1 reply

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Hi Lynn, 

Welcome to the Box Community! 

From what I can see on my end, it look like your account storage has been updated. To know more about storage issue, please check this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Should you have any questions, please don't hesitate to post it here. 

Best,