Customer Success Manager

Hi David, 

Welcome to the Box Community!

Box Customer Success Managers (CSMs) are your trusted guides and advocates at Box. They can offer best practices for your industry or use cases, will help drive user adoption and ensure you are getting the most out of your Box investment.

To find out which Customer Success resource would be right for you and your business, reach out to your Account Executive or contact our Sales team here.

Thanks for your questions and let us know how else we can help you!

Best,

Thanks for your help.  I contacted the sales team through their web form on the link you provided on September 3rd, but I haven't heard from them yet. I've added another message and hope someone will contact me. If there is any more guidance you can provide, it would greatly be appreciated.  

Regards,

David

I need  to contact to BOX suppport team. All my files has been infected by Ransome virus and the extension has been changed to .POWD to each files. 

I need to get back these files as its very important.