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Question

Custom url not working

  • May 23, 2025
  • 1 reply
  • 22 views

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Hi, I have a made a custom link for one of my document back in 2015 and it has been working all these days but I'm unable to access.
Did the custom URL facility removed?

This is the link I'm talking about

www.app.box.com/zelanicv

 

1 reply

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Hi Abdul,

Welcome to the Box Community! I'm happy to help.

Custom URLs are only available to Business and Enterprise accounts.

You can check this article from our Box Product Support page. https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individual-Shared-Link-Settings

Best,