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Question

Custom Terms of Service Request

  • January 30, 2026
  • 1 reply
  • 9 views

  • New Participant

I have a business plus account, which supports custom terms of service, but the help article says to contact your customer success manager. I have not yet been assigned or contacted by one. I have no option to contact support other than through posting on this forum.

Please advise, and if possible, enable this feature for me. It is an essential part of our use case for Box. 

1 reply

  • Community Manager
  • January 30, 2026

Hi ​@CHC,

 

Welcome to Box Community and glad to help!

 

A new case has been created, and a member of our team will reach out to you via email. Kindly monitor your inbox for their correspondence. 


Thanks for posting!